Answers to commonly asked questions:

Q : Do you accept my insurance?

A : We accept most insurances with the exception of Fallon Healthcare, Celticare, and BMC.

Q : Will my insurance carrier require a referral from my Primary Care Physician (PCP)?

A : The need for a referral varies by insurance policy:

  • If your insurance card says PPO on the front, you do not require a referral.
  • If your insurance cards says HMO on the front, you will need a referral from your PCP.
  • Masshealth patients require a referral from the PCP.
    • If you are a Medicare patient, you do not require a referral but you will need to have a Primary Care Physician (PCP).
  • For best results, patients should contact their insurance company to find out whether or not they require a referral to see an orthopedic specialist before calling our office for an appointment. The insurance company phone number will be printed on your insurance card.

Q : Where are you located?

A : We are located at 1101 Beacon Street in Brookline.  We are approximately a mile west from Kenmore square. We are also very T accessible on the green  (C) line at the HAWES stop.  Take the elevator to the 5th floor.

For appointments with Dr. Zilberfarb and Dr. Dawson in Dedham, the office is located at 40 Allied Drive, Suite 102 in Dedham, MA. Take Exit 14 off Route 128 and follow the signs to Allied Drive. We are located inside the New England Baptist Outpatient Care Center, across from the Dedham Hilton.

Also, please check out our location page.

Q : Do you offer parking?

A : We have plentiful metered parking outside the building at 1101 Beacon Street in Brookline. For the Dedham location, the parking is free.

Q : What should I bring with me to my appointment?

A : Please bring any recent X-ray or MRI films that have been taken of the involved area. Your Primary Care Physician's office may offer to send the images to us upon your request. Additionally, have with you

  • Any other tests or records pertaining to the problem area
  • Any necessary forms.
  • Complete insurance information
  • Any completed paperwork we may have mailed you (patient forms)
  • If under you are 18 years of age, a parent/guardian will need to accompany you unless prior arrangements have been made.
  • Must bring insurance card so that we can have the number on the front as well as the contact information on the back.
  • All WC information and MVA information including claim #s. We also need the claim representative's name, address and phone number. for workman's comp visits, we also need  a contact name of the HR representative at your company.

Q : What are your office hours?

Our Brookline and Dedham offices are open from 8 AM - 5 PM, Monday through Friday. Our patient care representatives are ready to take your call 8 AM until 5 PM from Monday through Friday. For Brookline, please call 617-232-2663, and for the Dedham office, please call 781-326-1561.

Q : How long will my appointment take?

A : Initial apointments can take 15-30 minutes.

Q : How soon can I be seen?

A : In most cases, we can see you SAME DAY. Call our office to make an appointment and let us know if you need immediate assistance. We can have you in and out of X-ray, evaluated and casted in a shorter time than going to the emergency room!  If you require surgery, we can usually book it within a week or two.

Q : If I arrive late for my appointment, will I be required to reschedule?

A : We will try our best to accommodate you, but you may be asked to reschedule your appointment. If you need to reschedule for any reason prior to your appointment, please notify us at least 24 hours in advance.

Q : Are wheelchairs available for patient use in the clinic?

A : Wheelchairs are located just inside the front door. If none are available when you arrive, please notify one of our staff.

Q : I’ve been receiving treatment/surgery from another clinic. Can I transfer my care to Meeks Zilberfarb Orthopedics?

A: In many cases, the answer is “yes.” Please call us to let us know you are interested in transferring your care. Request that all medical records pertaining to your surgery/treatment be sent to us. Our physicians will review your records. If transferring your care is a viable option, we will schedule an appointment for you.

Q : I’m claiming Worker’s Compensation. What do I need to do prior to my appointment?

A : Please request that your employer or Workers Compensation carrier call us to authorize the visit. Upon approval, we will schedule an appointment for you. Also, if you are claiming WC, we will need some additional information.  We need:

  • The name of the WC company as well as the claim number;
  • The representative's name, address and phone number;
  • The name of the employer and their name, address and phone number;
  • The date of injury;
  • What other doctor you may have seen regarding this injury and;
  • Any notes from their office Any CT, MRI or Xrays you may have had done since the injury.

Q : I was in a car accident and I need to bill my auto insurance or the other person's insurance.

A : No Problem! Be sure to bring in the name of the ins company and the policyholder's name. We will need:

  • The actual claim number;
  • The representative's name, address and phone number;
  • The date of injury;
  • What other MD you may have seen regarding this injury and any notes from their office;
  • Any CT, MRI or Xrays you may have had done since the injury.



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Copyright ©2013 Meeks & Zilberfarb Orthopedics Associates, PC
1101 Beacon Street, Suite 5W • Brookline, MA 02446-5587 • (617) 232-2663
40 Allied Drive, Suite 102 • Dedham, MA 02026 • (781) 326-1561

Office Hours: Monday - Friday, 8AM to 5PM


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